Intelecom Ltd

Welcome to Intelecom, your trusted partner in delivering exceptional e-commerce, telemarketing, and associated services. Our mission is to help you focus on what you do best - selling - by handling the intricacies of managing your online presence, customer relationships, and telemarketing efforts. With our expertise in E-Commerce Management, Fulfilment Services, and Customer Contact and Relationship Management, you can rest assured that your customers are in good hands, freeing you up to concentrate on expanding your business in the UK and abroad.

E-Commerce: Your Gateway to Online Success

Our proficiency in managing successful websites and executing Digital Marketing Strategies has helped numerous businesses thrive in the ever-evolving digital marketplace. We specialise in BigCommerce and Shopify platforms, ensuring a seamless and optimised shopping experience for your customers. Trust our years of experience in driving online sales and growth to establish or elevate your business's online presence.

Appointment Making: Keeping Your Sales Force Active

Generating leads and setting up appointments for your sales team is crucial to maintaining a healthy sales pipeline. Our dedicated professionals will ensure that your salespeople stay active and engaged with new prospects, offering more than just message-taking services. We prioritise prompt, professional call handling and meticulous follow-ups, fostering meaningful connections and accelerating your sales cycle.

Virtual Office: A Bespoke Solution

Our virtual office services transcend pre-determined packages and meeting rooms, ensuring a tailored experience for your business. Rather than limiting your options, we work closely with you to design a custom virtual office solution that meets your unique needs, allowing you to present a professional image and maintain seamless communication with your clients.

Call Centre Training: Exceeding Expectations

Effective call handling goes beyond simply reading from a script. Our rigorous call centre training elevates your customer contact management, teaching operatives how to actively listen, respond empathetically, and handle objections diplomatically. By fostering genuine connections, we create memorable experiences that set your business apart.

Customer Relationship Management: Retaining and Nurturing Clients

Maintaining and strengthening relationships with your existing clientele is a crucial component of any successful business strategy. Intelecom offers more than just an expensive CRM software package; we empower your business with expert Customer Contact Management services that cater to the specific needs of your customers. By consistently engaging them and nurturing long-lasting relationships, your business can flourish, and growth targets can be met with ease.

First Impressions: Telemarketing and Lead Generation

Initiating contact with a potential client can be daunting, even for experienced salespeople. At Intelecom, picking up the phone and engaging your prospects is our specialty. By handling lead generation and telemarketing activities, we ensure your sales pipeline remains consistent and full. Our dedicated team is always available to make those critical first contacts and follow-ups, allowing you to focus on closing sales and growing your business.

A Partnership for Success

Intelecom is proud to offer bespoke service options for both short and long-term projects. Whether you require a permanent marketing arm, a periodic boost for your business, or an in-house team to support your sales force, our specialist training ensures that your team's communication style remains professional and engaging. Whatever your preference, you can be confident that we will value your partnership and work tirelessly to ensure your success.