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Business Details
15 Years
experience
Your Trusted Social Media Marketing Partner in Fakenham
Social Monkey is a dedicated social media marketing agency based in Fakenham, Norfolk, with over a decade of experience supporting small and medium organisations. Since our establishment in 2011, we have specialised in crafting tailored strategies to enhance brand visibility and foster meaningful customer engagement across platforms like Facebook, Twitter, Instagram, and LinkedIn. Our services include comprehensive training, ongoing social media management, consultancy, and strategic set-up support, all designed to align with clients' unique goals. We prioritise building strong relationships with our clients, ensuring their communications reflect their brand ethos while leveraging the dynamic nature of social media.

Our commitment to community involvement is demonstrated through long-term support for local initiatives like Active Fakenham. With a client-centric approach, we combine technical expertise and creative insight to deliver measurable results, as evidenced by testimonials highlighting our role in doubling charity gift voucher sales and enhancing digital presence for diverse businesses.
Services
Social Media Training Ongoing Management Platform Set-Up Consultancy Services Community Engagement
Details
  • Year established: 2011
Highlights and features
  • We have over 10 years of experience in social media marketing for SMEs.
  • Our strategies are tailored to align with your brand's unique goals.
  • We provide hands-on training and ongoing support for sustainable growth.
  • Our team has helped local businesses double their digital engagement.
  • We combine technical expertise with a deep understanding of community needs.
What people say
Training for Twitter was brilliant Boosted our digital advertising Skilled and responsive team Innovative solutions Helped grow our organisation
Services
Social Media Training
We provide customised training to help businesses and teams master social media platforms. Our sessions cover strategy development, content creation, and engagement techniques tailored to your organisational goals. With flexible formats from one-to-one sessions to workshops, we ensure practical skills transfer for sustainable growth.
Ongoing Management
Our team manages your social media presence across major platforms, ensuring consistent brand messaging. We develop content strategies, schedule posts, and monitor engagement while maintaining your business's tone and ethos. This service allows clients to focus on core operations while we handle digital outreach and community building.
Platform Set-Up
We help businesses establish their social media presence by creating and branding profiles on platforms like Facebook, Twitter, and Instagram. Our service includes initial content creation, network building, and handover guidance for organisations that prefer in-house management after launch.
Consultancy Services
We offer expert advice on social media strategy, campaign planning, and performance optimisation. Our consultancy service supports businesses managing their own social media while providing specialist insights for product launches, events, or challenging projects requiring additional expertise.
Community Engagement
We help businesses connect with local audiences through targeted social media campaigns. Our approach focuses on building relationships with community stakeholders, as demonstrated through our long-term support for Active Fakenham's initiatives and measurable impact on local charity engagement.
People
Kristi Fletcher
Director and Owner
Kristi Fletcher leads Social Monkey, managing client accounts and developing social media strategies. With a focus on client growth, she has expanded the agency's reach while maintaining its community-focused ethos since taking over in 2021.
Questions
What social media platforms do you specialise in?
We specialise in Facebook, Twitter, Instagram, and LinkedIn, helping businesses create cohesive strategies across these major platforms.
Can you help businesses with limited digital experience?
Yes, we provide tailored training and support for organisations new to social media, including hands-on guidance and strategic set-up assistance.
How do you measure social media campaign success?
We track engagement metrics, audience growth, and conversion rates while aligning results with your specific business objectives and goals.
Do you offer flexible service packages?
Yes, we provide customisable options including full management, consultancy, or one-time set-up support based on your needs.
What areas do you serve?
While based in Fakenham, Norfolk, we work with clients across the UK through remote collaboration tools and local partnerships.
How can I get started with your services?
Contact us via phone or email to discuss your requirements and schedule a consultation to develop your tailored social media strategy.