Business Details
37 Years
experience
Emergency
services
Your Trusted Call Centre Partner in Sheffield
Ant Marketing has been delivering exceptional contact centre solutions for over 35 years. Our approach combines skilled professionals, accredited processes, and cutting-edge technology to create tailored customer engagement strategies. With multilingual support across 20+ languages and omnichannel capabilities, we help businesses enhance customer experiences, generate qualified leads, and drive sustainable growth. Our team of industry experts works closely with clients to understand their unique requirements, ensuring solutions that align perfectly with their objectives.Backed by decades of experience and a proven track record of success, we maintain rigorous compliance standards while continuously innovating through AI and automation. Our commitment to client satisfaction is demonstrated through long-term partnerships and consistently exceeding performance targets across diverse sectors.
Services
Contact Centre Solutions
Telemarketing Services
Lead Generation
Appointment Setting
Multilingual Support
Omnichannel Services
B2B Sales
Customer Retention
Market Research
Sales Support
Details
- Year established: 1989
Highlights and features
- 35+ years' experience in contact centre solutions
- Multilingual support across 20+ languages
- GDPR-compliant processes and data protection
- Proven success with major brands in retail and finance
- 24/7 customer service support available
What people say
Top-notch customer service
Quick to take action
Very reliable partner
Excellent service delivery
Ultra-reactive team
Services
Contact Centre Solutions
Our contact centre solutions combine skilled personnel with advanced technology to deliver exceptional customer experiences. We provide omnichannel support across voice, chat, email, and social media platforms. With multilingual capabilities covering 20+ languages, our service ensures consistent, high-quality interactions that enhance brand reputation and customer satisfaction through tailored engagement strategies.
Telemarketing Services
Our telemarketing services specialise in lead generation and appointment setting for B2B and B2C clients. Using GDPR-compliant processes and bespoke scripts, our trained professionals conduct targeted outreach campaigns. The service includes CRM integration, performance tracking, and strategic insights to maximise conversion rates and deliver qualified leads that align with client business objectives.
Lead Generation
Our lead generation service utilises multi-channel approaches including outbound calling, email campaigns, and digital outreach. We employ rigorous qualification processes to ensure high-quality prospects. The service includes database management, campaign analytics, and lead nurturing strategies that help businesses expand their customer base and increase sales pipeline opportunities across various industry sectors.
Appointment Setting
Our appointment setting service secures qualified meetings for clients through professional outbound calling. We offer rapid deployment within 24 hours of onboarding, with multilingual support and CRM integration. The service includes script development, lead qualification, and real-time performance reporting to optimise sales team productivity and maximise conversion opportunities for business growth.
Multilingual Support
Our multilingual support covers 20+ languages with native-speaking advisors available across multiple channels. This service enables global businesses to maintain consistent customer engagement through culturally appropriate communication. We provide language-specific training to ensure contextual understanding, supporting international operations through telephone, chat, and email interactions that maintain brand integrity across diverse markets.
People
Anthony Hinchliffe
Chief Executive Officer
With extensive industry experience, Anthony leads strategic direction and business growth initiatives. He oversees operational excellence across all client engagements while maintaining focus on innovation and service quality improvements that drive long-term client success.
Sean Rawlin
Managing Director
Sean manages day-to-day operations and client relationships. His leadership focuses on delivering exceptional service standards while driving continuous improvement across all departments to ensure client objectives are consistently exceeded through innovative contact centre solutions.
Marius Remeikis
Senior Business Development Director
Marius specialises in strategic client acquisition and partnership development. He leverages deep industry knowledge to create tailored solutions that address specific business challenges while ensuring alignment with organisational growth objectives across diverse market sectors.
Nadia Remeikis
HR Director
As HR Director, Nadia focuses on talent development and employee wellbeing. She leads initiatives that foster professional growth and maintain high engagement levels across our 35+ year-old organisation, ensuring we attract and retain top industry talent.
Jonathan Rushton
Corporate Account Director
Jonathan manages key client relationships and strategic account development. He ensures service delivery meets evolving business needs while maintaining focus on ROI optimisation through continuous performance monitoring and solution enhancement initiatives.
Questions
Are your services compliant with UK data protection regulations?
Yes, all our processes adhere to GDPR requirements and UK data protection standards, with rigorous compliance measures in place for secure data handling.
Which industries do you typically work with?
We serve diverse sectors including retail, finance, technology, energy, telecoms, and FMCG, with tailored solutions that address specific industry requirements and challenges.
How do you measure the success of your services?
We track performance through agreed KPIs including conversion rates, lead quality metrics, and customer satisfaction scores, with regular reporting and analytics provided to clients.
Can you provide 24/7 customer support?
Yes, our contact centres operate 24 hours a day, 365 days a year, with flexible scheduling options to match client requirements and global time zone coverage.
