Business Details
23 Years
experience
Award-Winning Branding Agency in Edinburgh
39steps is an award-winning branding agency based in Edinburgh with over 21 years of experience helping businesses rediscover their unique identity. Our MarketStreet process guides clients through strategic rebranding, website revamps, and campaign development to communicate with clarity and confidence. We combine creative expertise with deep research to craft brands that resonate with target audiences while maintaining consistency across all touchpoints.Our team of specialists works closely with clients to define core values, develop compelling narratives, and implement visual identities that drive measurable results. With a focus on long-term partnerships, we empower organisations to attract better clients and talent through authentic brand storytelling. Our approach balances strategic insight with practical execution, ensuring brands remain relevant and impactful in competitive markets.
Services
Rebranding
Website revamp
Brand toolkits
Marketing campaigns
Brand strategy
Visual identity
Digital transformation
Campaign planning
Brand guidelines
SEO strategy
Details
- Year established: 2003
Highlights and features
- We offer 21+ years of branding expertise with proven MarketStreet methodology
- Our team combines strategic insight with creative execution for comprehensive solutions
- We provide tailored brand toolkits for consistent multi-channel communication
- Our client-centric approach ensures measurable business growth through brand clarity
- We deliver end-to-end support from discovery workshops to campaign implementation
What people say
Absolute dream to work with
Delighted with new branding
Captured our essence perfectly
Professional and knowledgeable team
Delivered impressive tangible results
Services
Rebranding
Our MarketStreet rebranding process helps organisations rediscover their core identity through strategic workshops and market research. We develop authentic brand narratives that resonate with target audiences while maintaining business continuity. The service includes brand positioning, visual identity development, and implementation guidelines to ensure consistent communication across all channels.
Website revamp
We create high-performing websites that generate quality leads through strategic user experience design and content optimisation. Our process combines brand strategy with technical implementation, delivering mobile-responsive platforms with integrated CMS solutions. The service includes persona-based design, SEO foundations, and ongoing support packages for continuous digital growth.
Brand toolkits
Our comprehensive brand toolkits centralise all essential assets for consistent brand application. The packages include logo variations, typography guidelines, colour palettes, template libraries, and usage instructions. We provide customised solutions for different team requirements, ensuring brand consistency across both digital and print communications while maintaining accessibility for all users.
Marketing campaigns
We develop targeted marketing campaigns that align with brand strategy and business objectives. Our services cover SEO-driven content, PPC advertising, and multi-channel brand awareness initiatives. The approach combines strategic planning with creative execution, providing measurable results through defined KPIs and regular performance tracking to ensure continuous campaign optimisation.
Brand strategy
Our strategic brand development process uncovers organisational values and market positioning through collaborative workshops. We create brand scripts that define core messaging, audience personas, and communication guidelines. The service includes competitive analysis, brand architecture development, and implementation frameworks to ensure long-term brand relevance and market differentiation.
People
Julie Diver
Founder & Client Director
Established 39steps in 2003 and leads client strategy. Brings brand consultancy expertise to projects while supporting local charity initiatives. Combines creative vision with business acumen to deliver impactful brand solutions.
Steven Thomson
Creative Director & Strategist
Joined in 2007 and shapes creative direction. Specialises in brand identities and strategic messaging. Balances design excellence with business requirements to deliver visually compelling brand solutions with functional effectiveness.
Charlotte Chapman
Planner & Researcher
Award-winning strategist with 15+ years experience transforming customer insights into brand strategies. Applies cross-sector expertise from FMCG to finance to develop data-driven brand positioning and communication frameworks that deliver measurable business outcomes.
Eri Griffen
Senior Brand & Digital Designer
Multidisciplinary designer with 20+ years international experience. Specialises in creating cohesive brand systems across commercial and corporate sectors. Combines strategic thinking with meticulous attention to detail in delivering comprehensive visual identity solutions.
Gordon Sheppard
Web Developer & WordPress Support
30-year technology expert specialising in WordPress development. Ensures digital platforms operate securely and efficiently. Provides technical expertise to maintain optimal website performance while supporting ongoing digital transformation initiatives.
Questions
What is MarketStreet™ rebranding process?
Our three-stage process includes discovery workshops, brand definition, and identity implementation to help organisations rediscover their authentic brand narrative and visual representation.
How long does a rebranding project take?
Typical projects take 8-12 weeks with staged implementation, though timelines vary based on organisational complexity and specific project requirements.
Do you work with remote teams?
We operate as a remote-first agency with experience supporting clients across different locations through virtual collaboration tools and structured communication processes.
What brand assets are included in your toolkits?
Toolkits include logo variations, typography guidelines, colour palettes, template libraries, and implementation instructions for consistent brand application across all channels.
How do you measure campaign success?
We track progress against agreed KPIs including lead generation, engagement metrics, and conversion rates to ensure marketing efforts deliver measurable business outcomes.
Can you help with brand name changes?
We provide guidance on name selection, legal checks, and transition planning to ensure brand name changes maintain equity while communicating new direction effectively.
