Business Details
28 Years
experience
Trusted Telecom Lead Generation Solutions
eContact Services has been a leader in telecom and broadcast industry lead generation for over 25 years. Our expertise lies in connecting technology vendors with qualified prospects through tailored campaigns, leveraging a database of 200,000+ global contacts. We specialise in telemarketing, event appointment setting, audience generation, and account profiling, ensuring clients achieve measurable ROI. Our multilingual team understands complex telecom technologies and decision-making processes, enabling precise communication with senior executives.With a proven track record of exceeding lead generation targets and a 53% average conversion rate to sales-accepted leads, we serve hardware and software vendors, CSPs, and tier-1 telcos worldwide. Our clients benefit from strategic partnerships, industry-specific knowledge, and a commitment to delivering results-driven marketing solutions.
Services
Qualified Lead Generation
Event Appointment Setting
Audience Generation
Account Profiling
Data Management
Thought Leadership
Campaign Execution
Roundtable Hosting
Prospect Qualification
Global Outreach
Details
- Year established: 1998
Highlights and features
- We offer 25 years of telecom-specific lead generation expertise
- Our database contains 200,000+ verified industry contacts
- Multilingual team with deep technical understanding
- 99% of projects exceed lead generation targets
- Proven 53% average conversion to sales-accepted leads
What people say
Exceeded all expectations
Fundamental to success
Results exceeded competitors
Tenacious and flexible team
Measurable ROI delivered
Services
Qualified Lead Generation
Our lead generation service identifies and qualifies prospects in the telecom and broadcast sectors. Using a proprietary database of 200,000+ contacts, we connect technology vendors with decision-makers through targeted outreach. The process combines industry expertise with rigorous qualification criteria to ensure high-quality leads that convert at a 53% average rate.
Event Appointment Setting
We secure pre-booked meetings at major telecom events like Mobile World Congress. Our team uses targeted outreach to schedule agenda-driven meetings with key decision-makers. Clients benefit from guaranteed deliverables and pre-event intelligence to maximise ROI from trade show participation.
Audience Generation
Our audience generation service ensures the right participants attend webinars and industry events. We use precise targeting to attract qualified attendees who match client requirements. This approach increases engagement rates and ensures marketing investments deliver measurable business outcomes.
Account Profiling
Account profiling helps clients understand target organisations' structures and pain points. We identify key decision-makers and provide insights into organisational challenges. This intelligence enables tailored marketing messages that resonate with prospects' specific needs and priorities.
Data Management
Our data management service maintains clean, up-to-date contact lists for telecom industry targets. We verify contact details and organisational structures to ensure marketing efforts reach the right individuals. This service addresses challenges caused by frequent job changes and industry consolidation.
People
Tracy Bottomley
Founder
Tracy Bottomley founded eContact Services after gaining 25 years' C-level experience in telecoms. She previously worked with industry leaders including Apple and Microsoft, developing deep sector knowledge that informs our strategic approach to lead generation.
Questions
What telecom sectors do you specialise in?
We cover all telecom sectors including 5G networks, OSS/BSS, cybersecurity, cloud solutions, and broadcast technologies. Our team has expertise across mobile, fixed-line, and converged networks.
How do you qualify leads?
We use rigorous qualification frameworks based on 25 years' experience. This includes verifying budget authority, project timelines, and solution fit through structured telemarketing campaigns.
Can you help with international outreach?
Yes, our multilingual team supports global campaigns across EMEA, APAC, and the Americas. We have 200,000+ contacts in 180+ countries for effective international lead generation.
What event services do you offer?
We provide meeting booking, delegate recruitment, and roundtable facilitation for major telecom events. Clients receive branded scheduling tools and pre-event intelligence to maximise ROI.
How do you measure success?
We track conversion rates from MQL to SAL, meeting attendance rates, and campaign ROI. Our 99% target exceedance rate demonstrates consistent delivery against KPIs.
