Business Details
25 Years
experience
Bespoke Web Design & Software Development
Established in 2001, we are a dedicated team of six professionals based in Cheltenham, Gloucestershire, specialising in bespoke web design and software development. Our approach prioritises clear communication, avoiding technical jargon while delivering tailored solutions that align precisely with client needs. With over two decades of experience, we have cultivated long-term relationships with clients across diverse industries, supporting businesses to streamline operations through custom-built digital tools. Our in-house development team ensures every project benefits from direct collaboration, agile methodologies, and a commitment to ongoing support.We focus on creating functional websites and software that transcend basic 'brochure' designs, integrating features like e-commerce, CRM systems, and automated reporting. Our values centre on transparency, proactive problem-solving, and empowering clients to focus on growth rather than administrative burdens. As school friends who founded the company, we maintain an informal yet professional workplace culture that fosters staff retention and client satisfaction alike.
Services
Bespoke Web Design
Software Development
E-commerce Solutions
CRM Integration
Web Support
Legacy System Modernisation
Dashboard Reporting
API Integration
Details
- Year established: 2001
Highlights and features
- We offer in-house PHP web development since 2001 with a local team.
- Our long-term client relationships ensure tailored, sustainable solutions.
- We communicate in plain English without technical jargon or hidden fees.
- Our process includes live URL development for transparent progress tracking.
- We integrate systems like CRM, accounting, and logistics for business efficiency.
What people say
Excellent web design
Quickly reactive to changes
Good support and cooperation
Fantastic to work with
Faultless service
Services
Bespoke Web Design
We create tailored websites that go beyond standard templates, focusing on functionality and integration with business systems. Our designs include responsive layouts, content management, and features like e-commerce or CRM access. Clients benefit from improved user experiences and streamlined operations through websites built specifically for their unique requirements.
Software Development
Our in-house team develops bespoke software solutions to automate workflows and reduce administrative burdens. This includes sales systems, logistics tracking, and internal tools that connect with existing business software. Clients gain efficient, scalable digital assets that adapt to evolving operational needs while maintaining data accuracy.
E-commerce Solutions
We build secure, scalable e-commerce platforms with integrated payment processing and inventory management. Our solutions connect to existing accounting or logistics systems, enabling seamless order processing. Businesses benefit from increased online sales capabilities and reduced manual data entry through automated workflows.
CRM Integration
We implement CRM systems that centralise customer data, communication, and order tracking. Our integrations allow real-time updates and reporting, improving client relationships through better data accessibility. Businesses gain efficiency in sales processes and customer service operations.
Web Support
We provide ongoing support including hosting, security updates, and feature enhancements for existing websites. Our service ensures websites remain functional, secure, and aligned with business growth. Clients receive prompt technical assistance and strategic advice for continuous improvement.
People
James
Co-founder & Developer
Co-founded Bluelinemedia in 2001 and oversees client projects while contributing to web development. Brings over two decades of technical expertise to client solutions.
Simon
Co-founder & Developer
One of the original three founders, Simon manages key client relationships and contributes to software development projects with extensive industry experience.
Ben
Office & Finance Manager
Handles business operations and client communications since 2001. Ensures smooth project delivery and financial oversight for the company.
Justin
Development Manager
Joined in 2006 and leads the development team while working on client projects. Provides technical leadership and quality assurance across all software solutions.
Sirbastian
Web Developer
Has contributed to web development projects since 2009, focusing on creating functional, user-friendly interfaces for clients across various industries.
Questions
What services does Bluelinemedia offer?
We specialise in bespoke web design, software development, e-commerce platforms, CRM integration, and legacy system modernisation tailored to business needs.
How long has Bluelinemedia been in business?
We have delivered web and software solutions since 2001, maintaining long-term client relationships across various industries.
Do you work with clients outside Cheltenham?
While based in Cheltenham, we serve clients nationwide with remote collaboration and support.
What makes your web design different?
Our designs are fully custom-built, avoiding templates. We focus on functionality, integration with business systems, and user-centric features.
How do you handle project communication?
We use plain English, avoid jargon, and provide live URL access for transparent progress updates throughout development.
